On low adoption of Mobile Money in Nigeria, Okogwale said that if agency network size alone is used to measure the mobilemoney adoption in Nigeria, it will be a poor judgment.
“Yes, agency network is required however most of the operators are pushing resources into building self-serve channels like USSD, APK, SDK etc to enable the customers transact on their own therefore lower their cost of deploying agency network.
“Nigeria is a very large nation and any operator seeking to deploy a well-connected agency network will have to deploy significant resources or it is highly subsidized. The fragmentation of the agency network is a reflection of the market coverage per operators. The agency network cannot grow ahead of their market size,” he added.